• Putnam: 845-526-1132 / Westchester: 914-468-4710

“Clothe yourselves with compassion, kindness, humility, gentleness and patience. And over all these virtues, put on love.”

 

WE LOVE OUR CAREGIVERS…and you will too!  You and your loved ones can have peace of mind knowing our caregivers have gone through a rigorous selection process.


Extensive Interviews and Multiple Professional References

It all starts with a phone interview looking for folks who are warm, friendly, caring, well-spoken as well as possess experience and skills.  If we like what we hear, we invite them in for a face-to-face interview during which time each candidate meets with a minimum of two to three staff members. We are seeking those whom have a heart for seniors, go the extra mile, want to make a difference in the lives of those in their care which is reflected in their manner and attitude.  We ask ourselves if this is someone we would want to have caring for our own moms.

Most agencies and facilities only verify employment.  We speak with the family members of loved ones cared for by our prospective caregivers to hear firsthand how they cared for their clients.  We ask questions like if they can cook American food, what are their strengths, how are they under stress?

We have a unique and stringent hiring process turning over many rocks looking for a few gems one at a time.  Through many conversations and meetings, we select a chosen few to be placed in our clients’ homes hiring only 25% of those whom apply.  When all is said and done, we’ve done our due process, made the reference calls, vetted the person, if any hesitation in “our knower” or “gut” even at that point, we do not move forward with that person.  We are very selective in caregivers we hire and you can rest assured they are exemplary.

Continuing our rigorous hiring process, we move on to the next step.

National Criminal Background Checks and Motor Vehicle Report (if applicable)

We conduct national criminal background checks on all prospective candidates.  For those hourly caregivers who drive, we review their Motor Vehicle Reports.  Only those with a clean driving history are approved drivers to ensure the client’s safety on the road.

Bonded, Insured, and Covered by Workers’ Compensation

Each caregiver who enters our clients’ homes is bonded and insured to protect them against loss. In addition, as employees, all caregivers are covered by workers’ compensation should they get injured on the job.

Matched to Your Specific Needs and Lifestyle

With much thought and care, we hand select the most appropriate caregiver available factoring in the client’s professional background, level of education, cultural traditions, and personality traits and most importantly, service needs. We consider the driving distance between the caregiver and the client, staffing as locally as possible for many reasons – cost of commuting, familiarity with the client’s area, and inclement weather. Though we do have a relatively high success rate in great matches, should the client not be satisfied, we are happy to make a change. We like to say a successful match is like peas and carrots!