One of the many questions we receive from potential new clients is “Are your caregivers trained?” The answer is a resounding YES. As a new-hire, caregivers participate in reviewing our training manual called “Angel’s Wings” as we believe this information allows our caregivers to soar to new heights caring for our clients and includes:
- EFFECTIVE COMMUNICATION SKILLS WITH YOUR CLIENT
- KEEPING YOU AND YOUR CLIENT SAFE
- OBSERVATION OF YOUR CLIENT
- SUPERVISING AND GUIDING YOUR CLIENT
- IN THE HOME WITH YOUR CLIENT
- ACTIVITIES TO DO WITH YOUR CLIENT
- BRING YOUR FRUITBASKET
- YOUR CLIENT WITH DEMENTIA
In addition to the above, twice a year we host additional optional training on dementia. Though caregivers are not mandated to attend, they are well-attended. Caregivers have shared they find the sessions informative, they learn from each other and they enjoy getting everyone together.
Our presenter RN Celia Ortiz works part time at the VA NYS Veteran’s Home in Montrose and has over 50 years of nursing experience.
RN Cecilia leads a Dementia Seminar which covers the causes and stages of the disease as well as positive strategies for living with a loved one with dementia. This seminar is open to client family members as well.